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Help center

Support without sharing your private list.

Help with product imports, price refreshes, notifications, device authentication, and your own backup files.

Quick help

Frequently asked questions

A product did not import correctly

Some stores publish limited product metadata. You can still save the link, then edit the item title, price, image URL, and notes manually.

A price did not change

Prices refresh only when you request a refresh. Retailers may block automated metadata requests or show different prices based on location, membership, configuration, or availability.

Notifications are not appearing

Open WantWorth Settings and confirm price-alert notifications are enabled. Then open iOS Settings → Notifications → WantWorth and verify that notifications are allowed.

The privacy lock is unavailable

Set a passcode on the device, then return to WantWorth Settings. Face ID or Touch ID is used when available, with the device passcode as a fallback.

How do I back up or restore my data?

Open WantWorth Settings → Your Data. Export creates a JSON backup. Import validates a selected backup and asks for confirmation before replacing your current data.

Why does a retailer show a different price?

WantWorth reads publicly available information from the product page you saved. The final price may change because of taxes, shipping, membership, product options, location, or a retailer update. Always confirm the price on the retailer's site.

Need more help?

Email support

Include your iPhone model, iOS version, WantWorth version, the steps you took, and what happened. Please do not send your wishlist, purchase history, backup file, or retailer account information.

Email support

Privacy

Your lists do not go to Henry's Dev.

WantWorth has no developer account, advertising, analytics, or server that receives the items you save.

Read the policy